- General Provisions
1.1. This Privacy Policy describes how BT Noma, SIA, registration number 40103589281, Riga, Martas iela 9 – 1, LV-1011 (hereinafter referred to as the “Data Controller’), collects, processes and stores personal data obtained from its customers and individuals who visit the website (hereinafter also referred to as the “Data Subject” or “You”).
1.2. Personal data means any information relating to an identified or identifiable natural person, i.e. the Data Subject. Processing means any operation or set of operations which is performed on personal data, such as collection, recording, organisation, use, consultation, alteration, erasure or destruction.
1.3. The controller of your personal data is BT Noma, SIA or another company within the BT Noma, SIA group to which you are addressing in the specific instance to purchase goods or receive a service.
1.4. The data controller complies with the applicable data processing principles and ensures that personal data is processed in accordance with the applicable legislation.
1.5. Please read the Privacy Policy carefully. If you have any questions, please contact BT Noma, SIA using the details provided in the ‘Contact Information’ section.
- Collection, processing and storage of personal data
2.1. The data controller collects, processes and stores personally identifiable information primarily via the website, when visiting the shop and via email.
2.2. By visiting the website and using the services offered there, you agree that the information provided will be used and managed in accordance with the purposes set out in this Privacy Policy.
2.3. The data subject is responsible for ensuring that personal data is correct, accurate and complete. The provision of knowingly false information is considered a breach of our Privacy Policy. The data subject is obliged to inform the data controller immediately of any changes to their personal data.
2.4. The Data Controller shall not be liable for any losses suffered by the Data Subject or third parties as a result of false personal data.
3. Processing of the customer’s personal data
3.1. The Data Controller may process the following personal data:
First name and surname;
Date of birth;
Contact details (email address and/or telephone number);
Transaction data (transaction time, goods purchased, delivery address, price, payment details, etc.).
Any other information you provide when using the website’s services or when contacting us.
3.2. In addition to the above, the Data Controller is entitled to verify the information provided by consulting publicly available registers.
3.3. The legal basis for the processing of personal data is Article 6(1)(a), (b), (c) and (f) of the European Union’s General Data Protection Regulation:
(a) The data subject has given consent to the processing of personal data for one or more specified purposes;
(b) Processing is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract;
(c) Processing is necessary for compliance with a legal obligation to which the data controller is subject;
(f) Processing is necessary for the legitimate interests of the data controller or a third party, except where such interests are overridden by the Data Subject’s interests or fundamental rights and freedoms requiring the protection of personal data, in particular where the Data Subject is a child.
3.4. The data controller shall store and process the data subject’s personal data for as long as at least one of the criteria listed below is met:
- The personal data are necessary for the purposes for which they were collected;
- For as long as the Data Controller and/or the Data Subject may pursue their legitimate interests in accordance with external regulations, for example, by raising objections or defending their rights in court;
- For as long as there is a legal obligation to retain the data, for example, in accordance with the Accounting Act;
- For as long as the Data Subject’s consent to the relevant processing of personal data remains valid, provided there is no other lawful basis for the processing of personal data.
- When the conditions listed in this paragraph no longer apply, the retention period for the Data Subject’s personal data ends, and all relevant personal data shall be irrevocably deleted from computer systems and electronic and/or paper documents containing the relevant personal data, or such documents shall be anonymised.
3.5. In order to fulfil its obligations towards you, the Data Controller is entitled to transfer your personal data to its partners and data processors who carry out the necessary data processing on our behalf, such as accountants, courier service providers, etc. The
Data Processor is the Data Controller.
Payment processing is provided via the payment platform makecommerce.lv; therefore, our company provides the necessary personal data to the platform’s owner, Maksekeskus AS, for the purpose of processing payments.
Upon request, we may disclose your personal data to government and regulatory authorities in order to protect our legal interests by bringing and defending legal claims.
3.6. When processing and storing personal data, the Data Controller implements organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and other unlawful processing.
4. Rights
of the data subject 4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:
- To access your personal data, receive information about its processing, request a copy of your personal data in electronic format, and request that this data be transferred to another data controller (data portability);
- To request the rectification of inaccurate, incorrect or incomplete personal data;
- To have your personal data erased, except where the law requires the data to be retained;
- To withdraw your previously given consent to the processing of your personal data;
- To request that the processing of your personal data be restricted;
- To bring a claim before a court or lodge a complaint with the State Data Inspectorate – 17 Elijas Street, Riga, LV-1050, Latvia, pasts@dvi.gov.lv, Tel. +371 67223131
- You may exercise your rights by completing the form in person at 6 Viestura Street, Jūrmala, LV-2010, or by submitting a request electronically by emailing info@gohike.lv.
- Final provisions
5.1. This Privacy Policy has been drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the laws in force in the Republic of Latvia and the European Union.
5.2. The data controller reserves the right to make changes or additions to this Privacy Policy at any time and without prior notice. Any changes shall take effect upon their publication on the website https://gohike.lv
